Question 1

What is Rezervlepro?

Accepted Answer

Rezervlepro is a booking system for appointment- and table-based businesses, including hair & beauty salons, fitness studios, dietitians, nail studios, aesthetic clinics, auto service shops, and restaurants/bars, all managed from a single panel.

Question 2

What does Rezervlepro do?

Accepted Answer

It brings booking, customer records, staff management, deposit/no-show tracking, a loyalty points program, income/expense tracking, and automatic reminders together in one place, replacing phone-based booking.

Question 3

Can I start without a credit card?

Accepted Answer

Yes. The Free plan is free forever and never asks for a card. You get up to 10 appointments every 30 days. Paid plans also start with a 7-day full-feature free trial.

Question 4

How do I sign up?

Accepted Answer

Click Get Started for free, enter your business details, and your panel is ready in minutes. If you picked a paid plan, it activates once your payment receipt is approved.

Question 5

How do I use it on a computer?

Accepted Answer

The panel is fully web-based, so no installation is needed. Just sign in from any browser on any computer or tablet.

Question 6

Do you have a mobile app?

Accepted Answer

The panel works well on mobile browsers (responsive design). A native mobile app is currently in development.

Question 7

Why should I choose Rezervlepro?

Accepted Answer

The same feature depth at a lower price than most competitors, one of the few platforms covering both salon/beauty AND restaurant/table management, plus a built-in loyalty points program most competitors don't offer.

Question 8

How are appointment reminders sent?

Accepted Answer

By SMS, WhatsApp, or email: you choose. Booking confirmations and reminders are included in your plan, no extra charge.

Question 9

Do I pay extra for WhatsApp reminders?

Accepted Answer

No. Booking confirmations and reminders are included in your plan. Only bulk marketing messages are billed separately.

Question 10

What is online booking, and can my customers book online?

Accepted Answer

Every business gets its own online booking page (rezervlepro.com/yourbusiness) where customers can book anytime, without calling.

Question 11

How do deposits work?

Accepted Answer

You set a deposit percentage per service. The client pays the deposit directly to your bank account and uploads a receipt; you keep it if they don't show up.

Question 12

Can I pay monthly or yearly?

Accepted Answer

Both are available. Yearly billing applies a discount set by us, and the current rate is shown on the pricing page.

Question 13

Can I get a refund if I'm not happy with my plan?

Accepted Answer

On your first paid subscription, you can cancel within 14 days of purchase for a refund (a deduction may apply for the period already used). See our Terms of Use for details.

Question 14

Is there a commitment if I cancel?

Accepted Answer

No. We don't store card details or auto-charge a card: every renewal is a deliberate payment you make. Cancel anytime; your access continues until the end of the current period.

Question 15

Is my data safe?

Accepted Answer

Yes. Every business's data is kept isolated and stored in line with data protection regulations. See our Privacy Policy for details.

Question 16

Can I change my plan anytime?

Accepted Answer

Yes. Upgrading only charges you for the days you haven't used yet; downgrading takes effect at the start of the next billing period.

Question 17

How can I get support?

Accepted Answer

Email destek@rezervlepro.com or use the "Call Me" form on the site, and we usually respond within one business day.

Frequently Asked Questions